Return Policy

All sales with SG Medical Pte Ltd are final. However, if you are not fully satisfied with your purchase from us, you can return your undamaged product in the original packaging upon receipt within 14 days. The following conditions apply: 

 

  • Returns for used machines are accepted only if there are mechanical faults with the device. Returns are to be given notice within 14 days.  A full refund (less 20% restocking fee) will be returned by bank transfer. Shipping costs relating to the returns are not refundable.

  • Returns for unopened new machine are accepted only if there are mechanical faults with the device.  Returns are to be given notice within 14 days of purchase. A full refund (less 20% restocking fee) will be returned by bank transfer. Shipping costs relating to the returns are not refundable.